Free shipping in Italy and Europe

Italy: free shipping on orders over €100. For orders under €100, the cost is calculated at checkout before payment.

European Union: free shipping on orders over €250. For orders under €250, the cost is calculated at checkout based on the country and weight.

Delivery time: orders paid for by 12:00 noon on a business day are dispatched the same day. LOBOO, JADO, CHIGEE, and Endurrad products arrive within 2-3 business days; products from other brands arrive within 5 business days. Pre-order products are dispatched as soon as they arrive at the warehouse, within one month.

Couriers: we ship with DHL and GLS. You’ll receive a tracking link by email as soon as your package is dispatched, and you can also find it in your account and in the app.

Delivery: to the ground floor, at the address provided with the order. Assembly and packaging disposal are not included. We use recycled packaging whenever possible.

All the details are in the Shipping Policy; for returns, see the Refund Policy.