Help & FAQs

Information on installing and using motorcycle accessories BMW

FAQs

Orders

Can I cancel my order?

We understand it perfectly, we change our minds too!
While we wish we could, once your order has been placed, we cannot currently change or cancel it. If the item(s) don't fit, be sure to exchange them for a preferred style or return them for a refund. As a reminder, domestic return shipping is free.
However, it is understood that it is possible to return items within 14 days of purchase.

What if I want to talk to someone?

We want to talk to you too! Contact us For any questions, concerns, or feedback, please contact us. We strive to respond within 48 hours. However, please note that inquiries submitted on Fridays will receive a response the following Monday, or possibly earlier.

Shipping

Which countries do you ship to?

We ship throughout Europe.
With this shipping policy:

Shipping to Italy: (2/3 working days)
€9.90 for orders up to €59.99.
Free for orders over €100.00.

Shipping to Europe: (4/5 Business Days)
€69.90 for orders up to €249.99.
Free for orders over €250.00.
For information on shipping to a different destination, Contact us.

How long will it take to receive my order?

In Italy 2/3 working days

In Europe 4/5 working days

Returns and refunds

How to return a product?

Items must be returned within 14 days of receiving your order. Items must be returned in the same condition as received, unused, with any tags still attached, and in all original packaging.

The shipping address is:

Endurrad by Migliori service SRL
Via Catira Savoca, 1
95037
Saint John the Baptist
Catania

How long will it take to receive your refund?

Refunds are processed within 7 days of receiving the items.

You're still looking for answers?

If the answers you are looking for are not in our FAQs, please send us a message. an email by filling out the form below.