FREE SHIPPING FOR ORDERS ALL OVER EUROPE > €200

Quality accessories for your motorbike

FREE SHIPPING FOR ORDERS IN ITALY > €60

Help & FAQs

Information on installation and use of BMW motorcycle accessories

FAQs

Orders

Can I cancel my order?

We understand it perfectly, we change our minds too!
While we wish we could, once your order has been placed, we cannot change or cancel it at this time. If the item(s) do not fit, please be sure to replace them with a preferred model or return them for a refund. As a reminder, domestic return shipping is free.
However, it is understood that returns can be made no later than 15 days after purchase.

What if I want to talk to someone?

We want to talk to you too! Contact us with any questions, concerns or feedback. We promise to respond to you within 48 hours. However, please note that requests sent on Friday will be responded to on the following Monday, but possibly earlier.

Shipping

Which countries do you ship to?

We currently only ship to Italy. For information on shipping to a different destination, contact us .

How long will it take to receive my order?

Standard shipping normally takes 2-3 business days. In the case of islands such as Sardinia and Sicily it may take 3-5 working days.
In any case it is possible to track your order from this Tracking page

Returns and refunds

How do I return a product?

Items must be returned within 15 days of receiving your order. Items must be returned in the same condition they were received, unused, with any tags still attached, and include all original packaging.

The shipping address is:

Endurrad at Migliori service SRL
Via Catira Savoca, 1
95037
San Giovanni La Punta
Catania

How long will it take to receive the refund?

Refunds are processed within 7 days of receiving the items.

Are you still looking for answers?

If the answers you are looking for are not present in our FAQ, send us an email by filling out the form below.