Help & FAQs

We understand it perfectly, we change our minds too!
While we wish we could, once your order has been placed, we cannot change or cancel it at this time. If the item(s) do not fit, please be sure to replace them with a preferred model or return them for a refund. As a reminder, domestic return shipping is free.
However, it is understood that returns can be made no later than 15 days after purchase.

We want to talk to you too! Contact us with any questions, concerns or feedback. We promise to respond to you within 48 hours. However, please note that requests sent on Friday will be responded to on the following Monday, but possibly earlier.

We currently only ship to Italy. For information on shipping to a different destination, contact us .

Standard shipping normally takes 2-3 business days. In the case of islands such as Sardinia and Sicily it may take 3-5 working days.
In any case it is possible to track your order from this Tracking page

Items must be returned within 15 days of receiving your order. Items must be returned in the same condition they were received, unused, with any tags still attached, and include all original packaging.

The shipping address is:

Endurrad at Migliori service SRL
Via Catira Savoca, 1
95037
San Giovanni La Punta
Catania

Refunds are processed within 7 days of receiving the items.